This Privacy Policy describes how Procs (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or use our website [insert website URL] (the “Website”). We are committed to complying with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.
1. Data Controller
The data controller responsible for your personal data is:
Procs
Belgrade / Zagreb
[email protected]
2. Personal Data We Collect
We collect and process the following types of personal data:
2.1. Data You Provide to Us Directly
When you contact us (e.g., via email, contact forms, or other communication methods), we may collect:
- Name
- Email address
- Any other information you voluntarily provide
2.2. Data Collected Automatically
When you visit our Website, we automatically collect certain information through cookies and similar technologies, including:
- IP address (which may be anonymized)
- Browser type and version
- Device type and operating system
- Referring and exit pages
- Date, time, and duration of visits
- Pages viewed and user interactions
3. Use of Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to help us understand how visitors use our Website and to improve its performance and content.
Google Analytics uses cookies and similar technologies to collect data such as your IP address (which can be anonymized), browser type, and interaction data.
Google may process this data on servers located in the United States or other countries.
We have implemented IP anonymization to ensure your IP address is truncated before it is stored or processed by Google.
Data collected through Google Analytics is processed under Google’s privacy terms, available at:
https://policies.google.com/privacy
You may opt out of Google Analytics by disabling cookies in your browser or by installing the Google Analytics Opt-out Browser Add-on, available at:
https://tools.google.com/dlpage/gaoptout
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent (Article 6(1)(a) GDPR) – for the use of analytics cookies or when you provide information voluntarily.
- Legitimate Interest (Article 6(1)(f) GDPR) – for ensuring website security, maintenance, and improvement.
- Contractual Necessity (Article 6(1)(b) GDPR) – when processing is required to respond to your inquiries or provide requested services.
5. Use of Cookies
Our Website uses cookies for the following purposes:
- To ensure basic functionality and security of the site
- To analyze website traffic and usage (via Google Analytics)
You can manage or disable cookies at any time through your browser settings.
Please note that disabling certain cookies may affect the functionality of the Website.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
Analytics data may be retained by Google in accordance with their retention policies.
7. Data Security
All data controlled by us is stored on self-hosted servers managed by [Website Name].
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Data Sharing and Transfers
We do not sell or rent your personal data.
We only share data when necessary for the functioning of the Website, specifically with:
- Google LLC (Google Analytics), which may process data outside the European Economic Area (EEA).
Google’s data transfers rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
No other third parties have access to your data unless required by law.
9. Your Data Protection Rights
Under the GDPR, you have the following rights:
- Right of access – to obtain a copy of your personal data we hold.
- Right to rectification – to request correction of inaccurate or incomplete data.
- Right to erasure – to request deletion of your personal data (“right to be forgotten”).
- Right to restrict processing – to limit how your data is used.
- Right to data portability – to receive your data in a structured, commonly used format.
- Right to object – to object to processing based on legitimate interests or direct marketing.
- Right to withdraw consent – where processing is based on your consent, you may withdraw it at any time.
To exercise these rights, please contact us at [insert contact email].
You also have the right to lodge a complaint with your local Data Protection Authority (DPA).
10. International Data Transfers
Where data is transferred outside the EEA, we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms in compliance with the GDPR.
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any external sites you visit.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with an updated “Last updated” date.
We encourage you to review this Policy regularly to stay informed about how we protect your data.
13. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
[email protected]
Procs